Betlian defaults to Bangla, but you can change the language using the selector in the top right corner of the page or in the footer area. Click the language icon and choose your preferred option from the list. Currently, two languages are available: Bangla (Bangladesh) and English.
Changes made while logged in are saved to your profile, so your language preference will carry over the next time you sign in. If you're not logged in, the setting is stored in your browser cookies and will generally be remembered on your next visit. If you're browsing on mobile and your phone's language is set to Bangla, the site may automatically display in Bangla. If the correct language isn't showing for any reason, contact the help center and it will be sorted out.
Betlian's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Points are earned with every bet, and your level is determined by your total points accumulated.
Bronze (Starting Level): All members start at this tier upon registration. Daily check-in bonuses and standard promo offers are available.
Silver: Cashback rates increase, weekly special offers become available, and withdrawals are processed comparatively faster.
Gold: You get a dedicated personal account manager, higher deposit and withdrawal limits, and more attractive monthly bonuses.
Platinum & Diamond: At these two top tiers, you get access to exclusive tournaments, the highest cashback rates, priority support, and special gifts. Diamond members also occasionally receive invitations to offline events. Your current VIP level and points can be viewed on the rewards page.
Betlian offers two separate options for closing or pausing your account.
Self-Exclusion (Temporary Break): You can pause your account for 7 days, 1 month, or 6 months. During this period, logging in or placing bets will not be possible. Submit a request via live chat or the form in the Help Center and it will take effect within 30 minutes. Once the period ends, your account will reopen automatically.
Permanent Closure: To permanently close your account, email support@betlian.click or let us know via live chat. Please withdraw your balance before making this request, as accessing funds after closure can be complicated. Betlian will action this without question — it's your right.
Whatever you decide about responsible gaming, we're always here to help.
Absolutely. Betlian's website is built with a mobile-first design, so opening it in a smartphone browser adapts everything automatically to your screen. You can play slots, Live Casino, and Sports Betting — all without a separate app.
For the best experience, use Chrome or Safari. In Chrome, open betlian.click, tap the menu, and select "Add to Home Screen." This creates a shortcut on your phone's home screen — next time, just tap that icon to jump straight in, just like an app.
With a stable internet connection, live games and live betting run smoothly. If a game is slow to load, try clearing your browser cache or switching to a 4G/5G connection.
Betlian offers four key responsible gaming tools, all of which can be activated at any time through the help center.
Deposit Limit: Set a daily, weekly, or monthly cap on deposits. For example, setting a weekly limit of ৳1,000 means you won't be able to deposit beyond that. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period — this is an intentional safety measure.
Betting Limit: Set a limit on how much you bet in total over a given period.
Reality Check: A reminder will appear every 30 minutes or 1 hour showing how long you've been playing and how much you've won or lost.
Cooling-Off: Take a break from 7 days up to 6 months. No bets can be placed during this period. To activate, contact us via live chat or help center Submit a request — takes effect within 30 minutes.
Certain details such as your email address and password can be updated directly from your account settings. Log in, click the profile icon in the top right corner, then go to "Settings" or "Edit Profile".
However, core identity details such as your name, date of birth, and mobile number cannot be changed directly — as these are used for KYC verification. To update this information:
1. Email support@betlian.click or reach out via live chat. 2. Submit a valid ID (NID or passport) showing the correct information. 3. The Betlian team will verify and update your details — this typically takes 24–48 hours.
To change your mobile number, the new number must be registered in your name and verified via OTP.
BKash and Nagad deposits on Betlian are typically credited within 1 to 5 minutes. During peak hours or in the event of network issues, it may take up to 30 minutes. Bank Transfers can take 1–3 hours on business days.
If more than 30 minutes have passed, contact live chat with the following details:
• bKash/Nagad transaction ID (TrxID) — found in the payment confirmation SMS
• Payment date and time
• Amount sent
• Your Betlian account mobile number or email address
With this information, the support team can quickly locate the transaction and credit it manually. One important note — deposits only go through if sent directly to Betlian's designated payment number. Sending to any other number outside the payment portal may mean the funds are not credited.