Betlian Privacy Policy — Our Commitment to Protecting Your Data

1 What Information We Collect

Betlian collects information in several ways. Some is provided directly by you; some is collected automatically.

Information You Provide Directly

• At registration: full name, mobile number, email address, date of birth
• For KYC verification: National ID or passport details and photo
• Payment information: bKash/Nagad/Rocket number, bank account details
• Messages and information provided when contacting support
• Information provided when participating in promotions or surveys

Automatically Collected Information

• IP address and approximate location
• Device type, operating system, and browser version
• Which pages you visited on the platform and how long you stayed
• Gaming history: games played, bet amounts, win and loss records
• Login time, logout time, and session-related data
• Data Collected via Cookies and Similar Tracking Technologies

2 How Your Data Is Used

Betlian uses your data only for legitimate and necessary purposes. The table below outlines the purpose and legal basis for each use:

Betlian never shares your data with third parties for direct marketing or advertising. For our own promotional emails or SMS, you can unsubscribe at any time.

3 Data sharing and disclosure policy

A common question is: when does Betlian share your information, and with whom? Here's a straight answer:

Who Your Information May Be Shared With

• Payment Processors: The necessary information is shared to verify bKash, Nagad, or Rocket transactions. These providers also adhere to strict privacy policies of their own.
• Game Provider: Only the minimum necessary data (such as account ID) is shared with the provider to connect you to live games.
• KYC Verification Service: Trusted third parties may be used for identity verification.
• Legal authorities: Data may be disclosed under legal obligation in response to court orders, government investigations, or money laundering inquiries.

Parties We Never Share Your Data With

• Advertisers or Marketing Companies
• Data brokers or data resellers
• Competing Betting or Gaming Platforms
• Unauthorized third parties

4 Cookies & tracking technologies

The Betlian website uses cookies and similar technologies. These are stored as small files on your browser and serve a variety of purposes.

Cookie types and functions

• Essential cookies: Remembering login locations, verifying security, and managing sessions — the platform simply cannot function properly without these.
• Functional Cookies: Remembers your language preference, recently played games, and other personal settings.
• Analytics Cookies: Data on which pages are most visited and where users spend the most time is used to improve the platform.
• Security cookies: Used to detect suspicious activity across multiple devices on the same account.

Cookie controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause issues with login or payment functions. Our platform does not use third-party advertising tracking cookies.

5 Security Measures

Betlian follows industry-leading security standards to protect your information.

1. TLS 1.3 Encryption: All communication between your browser and our servers is encrypted using the latest TLS protocol.
2. Database encryption: Stored personal data is protected with AES-256 encryption.
3. Access Controls: Only authorized personnel can access specific data, and every access is logged.
4. Two-Factor Authentication: 2FA is mandatory for access to administrative systems.
5. Regular Security Audits: External security experts conduct regular penetration tests.
6. Incident response plan: A dedicated team is trained and on standby to respond quickly to any security incident.

6 Your Rights

You have certain important rights over your own data. Betlian respects these rights and makes every effort to fulfill them as promptly as possible.

• Right to access your data: You may request to see what data we hold about you. This is typically provided within 30 days.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request the deletion of your data. However, information retained to meet legal obligations may not always be removable.
• Right to object to data processing: You can object to your information being used for specific purposes.
• Right to data portability: You can request a copy of your profile data in a structured, portable format.
• Right to Withdraw Consent: You may withdraw consent for data processing based on consent at any time.

To exercise any of your rights, email us at support@betlian.click or Help Center. Your request will be processed after identity verification.

7 Protection of Minors

Betlian strictly does not serve anyone under the age of 18. Data from minors is never collected, and if identified, it is deleted immediately.

Age is verified at registration, and identity is confirmed through official ID documents during the KYC process. If a parent believes their child has registered by mistake, please contact us immediately — we will act promptly.

8 Data Retention Period

Betlian does not retain data longer than necessary. Retention periods vary depending on the type of data:

Once the retention period ends, data is securely deleted or anonymized. No information is held longer than necessary.

9 Privacy Policy Updates

Betlian may update this policy from time to time. When significant changes are made, here is what we do:

• Updated policies are published on this page with the revision date shown at the top
• A notice will be sent to your registered email or via SMS
• For significant changes, a notification will be shown at your next login
• Advance notice is typically given at least 14 days prior to changes taking effect

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you may request account closure.

10 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please reach out through the following:

• Email: support@betlian.click (for privacy-related matters, please write "Privacy Request" in the subject line)
• Live Chat: Chat with us directly via the platform's chat button
• Help center: betlian.click/help-center Visit

For requests to view or delete data, we may ask a few questions to verify your identity. Responses are typically provided within 7–14 business days.

✦ A few more thoughts on privacy

It's only natural to feel hesitant when signing up on an online platform — "Will my information actually be safe?" That's a fair and important question. Betlian believes every member has the right to ask it, and the right to receive an honest answer.

When we ask for your KYC information, it is not for our own benefit — it is part of international Anti-Money Laundering (AML) regulations. Every licensed financial or gaming platform is required to follow this process, and Betlian is no exception. In fact, this verification is a layer of protection for you — it prevents anyone from opening an account in your name or withdrawing your funds.

Another question we often get is about IP address and device data collection. This information serves two main purposes: security — if someone tries to access your account from an unfamiliar location abroad, we can flag it; and fraud prevention — detecting whether the same person is opening multiple accounts. This data is never passed on to any advertiser.

Gaming history is retained because a record is needed if a dispute arises. If you report one outcome and our system shows another, the history log is what settles it — which ultimately works in your favor.

Where your data is stored on Betlian is another important question. We use multiple data centers located in geographically separate locations. If one center experiences an issue, the others continue to serve you without interruption. Data is stored in encrypted form, so even if someone were to gain server access, they would not be able to read it.

To sum it up — at Betlian, your privacy isn't just a compliance checkbox; it's the foundation of our relationship with you. Without your trust, Betlian cannot survive. That's why protecting your data is just as important to us as it is to you.